SunTwin Quartz Infrared Portable Office Heater Can Save You Big This Winter !
From EP
DO NOT BUY THIS!!!! There are problems with this product, and I advised Edenpure immediately. It arrived last Friday and I commenced using it. The first problem is that it emits some type of fumes, and in addition it is drying out the air in the living room so severely, that it is both triggering my asthma and causing me to have severe throat irritation. Keep in mind that my "house" electric heating system (which I am not currently running) is forced air electric in the walls, and in ten years that forced air heat has never caused the kind of drying of the air that this product caused in running for one evening. The second problem is that it pulls so much electrical current it trips the circuit breakers. These are not breakers which have any so-called major appliances on them, or anything which resembles same. I found one circuit it does not trip because there is only a small 25 watt lamp on it. And yet when I turn their heater up into the red colored range, that small lamp actually dims because the current pull from their heater is so great. My house is not old and there is nothing unusual about the wiring or the breakers. This heater is obviously not energy efficient in any way, looking at the amount of current it draws. I have used liquid oil filled radiant heaters that are much lower wattage than this thing, much smaller, use almost no current, and put out far superior heat, and above all do not represent a health and fire risk. All of these effects are counter to what Edenpure advertises that their heater does. The product is not going to be useable to me because of these issues. It is obviously not in any way what it is sold as. I would never have purchased this heater if I had been aware of these issues. The icing on the cake is that Edenpure takes a 15% restocking fee on ALL returned merchandise regardless of the reason, and I will have to pay my own return shipping. In fact in completing the online RMA request to authorize a return, the customer is forced under duress to put their initials in a box saying they accept the 15% restocking fee policy, before the company will even consider issuing a return authorization. I could not be unhappier with this product or this company. It will no doubt cost me a hundred dollars in combined return shipping plus their "restocking fee" to send this useless piece of junk back. I plan to report them to all of the authorities I can think of after that, for false advertising. Raises your electric bill not the temperature. I received this item as a gift from my grandparents who had heard about it on Paul Harvey. Due to the high costs of oil for winter heating, they were concerned about the expense and had bought several units for their children and grand children. Even though our home uses an electric furnace, not oil, we decided to try out the unit for the two-month billing period. Despite switching to compact fluorescent lights and a tank-less water heater at the same time, our power bill went up by 25%. Now, after going back to our regular electric furnace and not using this heater, our power bill is 60% lower than the previous period. This reflects a 35% decline from the switch to more efficient appliances/lighting, compared to last years usage for the period, and a 25% decline from not using the infrared heater. My guess about why these heaters are so inefficient relates to the cabinet design, inexpensive thermostat, and power demand. Since heated air running through ducts provides an even level of heat and thermostat controls are accurate, they turn on periodically and distribute heat effectively. This unit, even with the thermostat, would run constantly and only heat areas directly hit by the fan-blown air. Since this heater uses 1500 watts of electricity, about 200 watts less than our electric furnace, it is more expensive and less effective than ducted heat. I caution anyone in purchasing this heater for anything other than emergency use with a generator capable of running it because the expense and inefficiency will hit your pocket book and living space comfort. Raises your electric bill not the temperature. I received this item as a gift from my grandparents who had heard about it on Paul Harvey. Due to the high costs of oil for winter heating, they were concerned about the expense and had bought several units for their children and grand children. Even though our home uses an electric furnace, not oil, we decided to try out the unit for the two-month billing period. Despite switching to compact fluorescent lights and a tank-less water heater at the same time, our power bill went up by 25%. Now, after going back to our regular electric furnace and not using this heater, our power bill is 60% lower than the previous period. This reflects a 35% decline from the switch to more efficient appliances/lighting, compared to last years usage for the period, and a 25% decline from not using the infrared heater. My guess about why these heaters are so inefficient relates to the cabinet design, inexpensive thermostat, and power demand. Since heated air running through ducts provides an even level of heat and thermostat controls are accurate, they turn on periodically and distribute heat effectively. This unit, even with the thermostat, would run constantly and only heat areas directly hit by the fan-blown air. Since this heater uses 1500 watts of electricity, about 200 watts less than our electric furnace, it is more expensive and less effective than ducted heat. I caution anyone in purchasing this heater for anything other than emergency use with a generator capable of running it because the expense and inefficiency will hit your pocket book and living space comfort.
